Shipping policy

Shipping Policy

Thank you for shopping with Nook & Ease. We want you to know what to expect after placing your order.

Order Processing

Orders are generally processed within 1–3 business days before shipment.

Processing times may be slightly longer during holidays, weekends, or periods of unusually high order volume.

Shipping and Delivery

Once your order has shipped, tracking information will be provided when available.

Delivery times vary depending on the destination, carrier, and other factors outside our control. Most orders are expected to arrive within approximately 7–21 days after shipment.

Delivery estimates are not guaranteed. Delays may occasionally occur because of carrier disruptions, weather, holidays, customs processing, or other circumstances outside our control.

Fulfillment Partners

Some Nook & Ease products may be fulfilled and shipped directly by third-party fulfillment partners. Because of this, packages may ship from locations different from our business address.

If you order multiple products, items may occasionally arrive in separate packages.

Tracking

When tracking information is available, it will be sent to the email address provided at checkout.

Please allow a short period after receiving your tracking number for the carrier's tracking system to update.

Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Please contact us as soon as possible if you notice an error in your shipping address. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your order appears significantly delayed, arrives damaged, or you receive an incorrect item, please contact us with your order number and any relevant photos or information.

We will review the issue and work with you toward an appropriate resolution.

Returns

Shipping related to returns is handled according to our Return and Refund Policy. Please contact us before sending any item back.

Contact Us

If you have questions about your shipment or tracking information, please contact us through the contact information provided on our website.

Last updated: October 2, 2026